Pay for your website, or renew it, in the way that suits you, and see what you have paid on Transactions. For what each costs, see our pricing page. The amount to pay, and where to send it, are on your renewal notice and your renewal page, so they are always the current ones for your account.
Where to pay
Select My Account at the top right of any admin screen. It opens on Status & Renewal, which says when your website expires. When a renewal is due, it has a Renew here link, and you can also use renew early before then. For the steps, see Renew Your Website. The same page is at your website's address followed by /renew.
If your website is on a free trial, the same screen shows the choices for buying it.
Your payment choices
- Card, for one year. Select Pay by Credit Card or PayPal and pay for a year at once with any credit or debit card (Visa, Mastercard or American Express). You do not need a PayPal account: PayPal's page lets you pay as a guest, and you can skip its offer to save your details or make an account. This suits you if you would rather renew once a year. A yearly payment never renews by itself, so you renew again next year.
- Monthly, with PayPal. Select Subscribe with PayPal to pay each month. It needs a PayPal account, because PayPal does not take card-only payments for subscriptions. It is the only choice that renews by itself, so there is nothing to do each year. If you pay monthly, My Account says when your next payment is due and does not show a renew link. Do not start a second subscription: to change the card, see Questions About Paying and Renewing.
- Interac e-Transfer, for one year. Only for accounts in Canada. Send the transfer from your online banking and use your website's sign-in email address as the answer to the security question. Put information about your website in the payment note, so we can apply it to the right account. A transfer takes a while to show as paid, because a person applies it.
- Cheque, for one year. Anyone can pay by cheque. When it is in the mail, email us so we know it is coming. We apply it when it arrives.
The renewal page and your renewal notice give the exact amount for your account and where to send an e-Transfer or cheque. Check them each time rather than relying on an old email.
Before you can pay, we ask for your billing location, so the right tax is added.
Your receipt
When you pay through PayPal, PayPal emails you a receipt, and the page you land on afterwards says so. If you need a receipt from us for your records, contact us.
Seeing your payments
On My Account, select Transactions in the Account line. Account Transactions lists each payment with its Date, Transaction Id, Type, Product, Description, Status and Amount. Before your first payment, it says No Transactions Yet.
Questions about a payment
If you are not sure a payment went through, paid twice, or want to change how you pay, see Questions About Paying and Renewing. If a payment is missing from Transactions, or something on it looks wrong, contact us with the date and the amount.