ArtSites Updates

( 15 Nov 2017)

 

We have created a new area in the ArtSites Administration system for managing incoming messages from the Contact and Inquiry pages of your website. Instead of emailing the messages directly to you, these messages will be put into a new Messages section of your website where you can view the messages in your Admin Panel.  Over time, we will migrate other messaging into this system, as well.

We have made this change for a number of reasons.  It has become increasingly hard to reach some of the artists due to spam filtering and changes of email. Now, you will always be able to see your incoming messages from your Admin Panel on your website. That said, please note we will still send you a notification of new messages via email.

You can find your Messages page by going to the Contact page in your Admin Panel and clicking on the Inquiries and Contact Requests link just below the Manage Contact Information Page title.

Our new Messaging system displays 4 kinds of messages:

  New Messages

This will show messages that haven't been marked as Archived, Spam or Deleted. This is where you can look for messages associated with notices you've received via email. 

You can review the messages and when you are done with them, mark them as Archived.  That way, the New Messages section will only show you messages you haven't dealt with yet.

Each message displays the Name and email address (if provided) of the sender as well as the text of the message. If the message is more than a single line long, only the first line is displayed but if you click on that line, the whole message will be displayed.  Clicking on   reply or the commenter's email address will attempt to open your email program so that you can reply to the message. If this feature hasn't been set up in your web browser you will likely just get an error message.

  Archived Messages

If you click on the Archive icon  , your message will be put on this list. It is just a way to keep your messages out of the New Messages list. But, you can still access them at a later time if you want to look at or review them. You can always click on the Unarchive icon if you would like to move the message back into the New Messages list.

  Spam Messages

If you click on the Spam icon   on a message in the New Messages list, it will be put into the Spam Messages list. Not only will it be removed from your New Messages list but will notify us of the spam message so we can take action to suppress the spammer across our network of artists. At times, we will identify a message as spam before you get a chance to see it in your New Messages list. So, some messages may automatically end up in your Spam Messages list.

Not all potential spam will end up in the Spam Messages list. For years, we have been blocking spammers so that most spammers either cannot get access to your website at all or are not allowed to send to your website. In the process of sending a message, the behavior of the sender provides us foolproof evidence that the message is spam is and we will put it in the Spam Messages list. In the past, those messages were just discarded. When we mark a message as spam, we are pretty sure that it's spam so you can safely ignore this section but if you are curious about what spammers might be attempting to send you, have a look.

  Deleted Messages

We are not sure that this list of messages is even needed but we know that some people really like to delete messages at some point. We may at some point turn deleting messages into an irreversible deletion from our database.

Currently, all messages will stay in our database indefinitely. At some point we make start purging Spam and Delete messages after some period of time, e.g., maybe after they are more than a month old.

This is a new system and it represents a significant change in how we handle communications between an artist and their visitors. 

As always, we'd love to hear your feedback on how the system works for you! And, if you have any follow-up questions, please feel free to let us know!

Over the past few weeks, several of our artists have received "purchase inquiries" to buy a few pieces of artwork.

Fortunately, our artists have asked us for our thoughts and we've been very quick to let them know that these were, unfortunately, art scams. :-(

Here are a few recent "Names of Shame" to watch out for:

  • Donald Cook (sonicnavigation11@gmail.com)
  • Vanit Chirathivat
  • Quinn Sunny
  • Thomas Scovel
  • Anita Turner (sometimes "anitturner")
  • Will Bullas
  • Beverly Nicholas
  • Dr. Oswald Dornelly
  • Dennis Morgan
  • Senior Collins

So, how do we know these are scams?

Here are a few "red flags" that seem to be used in most of these "inquiries":

  • Overseas Buyers
  • Purchase of Multiple Items
  • Complex Payment Schemes and/or Overpayments by Cheque
  • Use of a Their Own Shipping Agent or Mover
  • Buying for a Spouse or Relative

In our previous article, Red Flags When Doing Business Online, we discuss many of the above points in more detail.

And, if you want more art scam information, here are a few nice articles/resources:

As you will see, while sender's name(s) and email addresses often change, the general format seems to remain the same.

Another tip:

  • If you use Statcounter, you can compare the time of the email with the time of a view/hit on your contact page. Often, you'll see what actual country the scammers are from (usually, not the one mentioned in the email ;-).

Our hope is that once you know the key "elements" of an art scam, it'll be much easier for you to recognize one when you see it! ;-)

As always, we simply want to make sure you don't get scammed!

And, we'll do our best to keep you informed!

Please be cautious and feel free to ask us if you ever have any concerns! :-)

History of Top Level Domain Names (TLDs)

Available domain name extensions (like .com, .net, .info, .ca, .uk, etc -- known in the industry as top level domains or TLDs) have grown considerably over the last few years. In the early years of the Internet, we had .com, .net, .org, .edu, .gov, .mil and the various two letter extensions like .ca, .us, .uk, .fr, etc. Then in 2001, .info and .biz, .museum were launched followed by a few others like .coop, .name and .pro in 2002.

Every few years after that, a few more extensions became available. In 2012, the domain name system was opened up for anyone with the technical competency and money ($185,000 to apply) to create just about any extension (TLD) that they wanted.

As of February 2017, there were over 1,500 domain name extensions and more are coming online every month.

We haven't really encouraged artists to adopt many of these new domain name extensions because most "average" people are only familiar with a handful of them.

What's the Best Domain Name to Have?

In the past, our recommendation has been to try to get your brand, generally your name, as a .com, e.g. YourName.com. When YourName.com is not available, we'll usually suggest using your country extension (.ca for Canada, .us for USA, etc) and if that's not available, you may consider YourName.info.

If your name is not available with any of the above domain name extensions, we'll recommend creating variations by adding words to your domain name, e.g. YourNameArt.com or YourNameStudio.com, etc.

The New .ART Domain Names

Just this week, a new domain name extension has become available: .ART! Obviously, this is a great new option for our artists. So, if YourName.com or your preferred domain name has been taken, YourName.Art might be a good alternative!

Fortunately, we can now register and setup .ART domain names for you and all our artists! :-)

Adding a Second Domain Name to Your Website

You might ask, "I already have a domain name for my website, should and how might I make use of a .art domain name?"

Many of our artists have multiple domain names associated with their website. They will have a "primary" domain name and one or more "secondary" domain names. The secondary domain name(s) automatically redirect to the primary one. For example, if you had YourName.com as your primary domain name and YourName.Art as your secondary, when someone types YourName.Art into a web browser address bar, they would actually end up on yourname.com (FYI - browsers always convert domain names and their extensions to lower case). As a result, you might put YourName.Art on your business cards or provide it in your email communications or as the official link to your website. And, in the end, your visitors still end up on YourName.com. (By the way, this also works with www. on the front of all domain names.)

Already Have YourNameArt.com/YourNameStudio.com?

If you already have YourNameArt.com, you may want to shorten it to just YourName.Art. We can register YourName.Art and make it the primary domain for your website. This means YourNameArt.com now becomes the secondary domain for your website.

Transitioning from Your Existing Domain Name to .ART Domain Names

To transition from your existing domain name to another is similar to the process above. Any links on the Internet to your existing website will still work but we will setup an "automatic redirection" to your new domain name, e.g. YourName.Art. Because this happens automatically, you don't have to tell everyone that you're changing your domain name, they will simply find out over time when they land on your website with your new domain name.

In general, when switching to a new domain name, we suggest keeping your old domain name active as a secondary domain name for at least a year. That will give most of your visitors time to get used to the new domain name. And, if you don't mind the extra cost of keeping a secondary domain name, we suggest keeping the old domain name for much longer.

Prices for an Additional .ART Domain Name

New .ART domain name extensions are slightly more expensive than the basic domain name extensions. So, we will be charging $20/year for these as secondary domains for our artists.

If you have had a hard time getting your preferred domain name for your website, you may want to consider adding or transitioning to a .ART domain name.

As always, we simply want to keep you updated on the latest web developments!

If you have any other questions, please feel free to ask!

(Photo credit Montreal artist Renee Othot)

We love hearing about all your successes!

For instance, we were so pleased when Kat O'Brien decided to share with us her experience at this year's Slow Art Day in Champlain, NY.

Here's what Kat had to say about the event:

On April 8 - International Slow Art Day was hosted in about 200 venues worldwide.
Kat O'Brien was the Featured Artist with an exhibition of 8 ceramic sculptures at the Champlain Meeting House, hosted by Village Trustee Janet McFetridge, Champlain, NY. The format of the event: all participants agree to spend at least 5 minutes looking at each of 5 artworks, then discuss their experiences of viewing art s-l-o-w-l-y at a reception in the Meeting House

This first art event ever hosted by the Village of Champlain met with lively and focused discussions of the artworks and this surprising experience, shared by 35 people in attendance (with many active participants from Montreal and northeastern NY. It is a very interesting time for this cross-border area!). Eager anticipation of the next art events that are taking priority in the next phase of the Village Waterfront Revitalization Project. Congratulations later followed for host Janet McFetridge's award in New York State's "Women of Distinction" program for her work in community enhancement.

(Photo credit Montreal artist Renee Othot)

My host, Village Trustee Janet McFetridge, started the Champlain Meeting House 2 years ago as a venue for such community events. She just received a New York State Distinguished Women's Award for her excellent work in community enhancement, which includes a commitment to art support as a basic element in the local Village Revitalization Project she directs.

Therefore, most of my work in the Champlain Meeting House exhibition is from my ongoing series, Village. The ceramic octagons are an extension of my long-standing art and meditation practice that explores interdependence: illusions of solidity and emptiness, luminosity and darkness, permanence and impermanence.

Thank you to Kat for sharing this wonderful account with us!

Have you ever participated in Slow Art Day?

Welcome to this week's Tuesday Tip!

This week, we focus on How to Change the Font of Your Entire Website!

Here’s the step-by-step tutorial with more info: Change the Font for Your Entire Website

We want to hear your questions as well so be sure to let us know!

Enjoy!

YOUTUBE
Be sure to hit "Subscribe" and give the video a big thumbs up!

FACEBOOK
https://www.facebook.com/artsites.ca

TWITTER
https://twitter.com/artsites

EVENTS
http://artsites.ca/events

Welcome to this week's edition of This Week In ArtSites!

Join us as we talk about all the exciting events and exhibition openings happening this week!

Be sure to check out our Events Page on the ArtSites website for full event listings: http://artsites.ca/events

WEBSITE
http://artsites.ca/

FACEBOOK
https://www.facebook.com/ArtSites.ca/

TWITTER
https://twitter.com/artsites

Music: www.bensound.com

Welcome to this week's Tuesday Tip!

This week we focus on How to Use ArtSites' New Shopping Feature!

More videos to come as we test out this new feature.

Here’s the ArtSites Blog Post with more info.

We want to hear your questions as well so be sure to let us know!

Enjoy!

YOUTUBE
Be sure to hit "Subscribe" and give the video a big thumbs up!

FACEBOOK
https://www.facebook.com/artsites.ca

TWITTER
https://twitter.com/artsites

EVENTS
http://artsites.ca/events


Welcome to this week's edition of This Week In ArtSites!

Join us as we talk about all the exciting events and exhibition openings happening this week!

Be sure to check out our Events Page on the ArtSites website for full event listings: http://artsites.ca/events

WEBSITE
http://artsites.ca/

FACEBOOK
https://www.facebook.com/ArtSites.ca/

TWITTER
https://twitter.com/artsites

Music: www.bensound.com


Welcome to this week's edition of This Week In ArtSites!

Join us as we talk about all the exciting events and exhibition openings happening this week!

Be sure to check out our Events Page on the ArtSites website for full event listings: http://artsites.ca/events

WEBSITE
http://artsites.ca/

FACEBOOK
https://www.facebook.com/ArtSites.ca/

TWITTER
https://twitter.com/artsites

Music: www.bensound.com

Company