Help and Tutorials

We recommend uploading images in JPEG (.jpg, .jpeg), HEIC, or PNG formats for optimal compatibility with our software.

• JPEG is ideal for photographs and artwork with rich colour gradients.
• PNG works best for images with sharp edges, lines, or text, though these are less common in camera outputs.

While other formats may work, they may have inconsistent results:

• TIFF files, for example, sometimes upload successfully but can fail unpredictably.
• PDF, DOC, and DOCX files are not supported image formats and will not work.

For reliable uploads, please use JPEG, HEIC, or PNG files.

We recommend uploading the highest-resolution image you have. ArtSites will automatically generate optimized, lower-resolution versions for display on your website. This not only helps protect your artwork by producing pixelated, low-quality prints if someone attempts to print it, but also ensures that the images are perfect for online viewing without impacting website performance.

Uploading high-resolution images also provides more display options. For instance, if you’d like a larger slideshow on your homepage, a high-resolution original allows us to dynamically adjust image size and quality to fit different layouts. In short, high-resolution images offer greater flexibility across your website and ensure you're prepared for future updates or technology changes. If you have further questions about protecting your images, please refer to our article, Protecting Artistic Works on the Web.