This page is for you if you already have email addresses at your domain name, such as jane@JaneArtist.com.
Messages sent to your email addresses arrive in your regular inbox. This article is about the other direction: when you reply, the person sees your domain name's address instead of your regular one.
Gmail is ending this for outside addresses
Google has announced that from January 2027 Gmail will no longer support Send mail as for addresses that are not Gmail or Google Workspace addresses, and that includes an address at your own domain name. Until then, Google says existing setups keep working but it may restrict new ones. After that, an address you already set up in Gmail will no longer send. Receiving is not affected: messages to your address still forward to your Gmail inbox.
Google's own pages say this and suggest sending from the other provider's own site or app, or from a mail program on your computer, such as Apple Mail, Outlook or Thunderbird. See Send emails from a different address or alias and Changes to third-party email account support in Gmail (checked 2026-11-06).
If you use Gmail and want replies to show your domain name's address, contact us before January 2027 and we will tell you what your options are.
Other email services
Your email service lets you add another address that you can send from. The names differ: some call it an alias, some another account. You add the address you want to send from, and the service sends a message to that address to check it is yours. That message is forwarded to your regular inbox, so it arrives where you can open it.
Some services also need sending details for the address, a server name, a username and a password. If yours asks for them, contact us and we will tell you what to use for your address.
If the check message does not arrive, look in your spam folder.
When you write a message, choose the address in the From line. Send a test message to yourself first to see that it gets through.
The screens of these services change without notice, so the companies' own instructions are the reliable guide.
- Yahoo Mail: Yahoo Mail help. Search it for sending from another address.
- Apple Mail: Mail User Guide for Mac. Search it for adding an email address to an account.
- Outlook.com and Hotmail: How to add an email address to your Microsoft account.
If you use another service, search its help for "send from another address" or "alias". If you are stuck, contact us.