Help › Messages and Statistics

Read Your Page Views

Your admin counts how many people look at your website. You can see the numbers for each day and each month.

  1. Open Statistics in the Settings menu at the top of your admin. Page Views is at the top of the page.

    The Statistics page, with the Page Views tables on the left and notes on the right
    The Statistics page, with the Page Views tables on the left and notes on the right
  2. Read the two tables. The first has one row for each day, newest first, and the second one row for each month. Views is the number of pages loaded by all visitors. Visitors is the number of different people who looked at your website in that day or month.

  3. Read the notes beside the tables.

    • A day's visitors added together can be more than the month's, because someone who comes back on two days counts once for each day but only once for the month.
    • Your own visits are not counted. Any browser that signs in to your admin is left out, so a visit from a browser you have never signed in on, such as a friend's computer or your phone, does count.
    • Visits from search engines and other automated programs are not counted, so the figures show real people.

Why the numbers jump or drop

Automated programs, often called bots, visit websites all day. Some are search engines, and some collect pictures and text for other companies. We leave out the ones we recognise, and the list of them grows as new ones appear.

  • A sudden jump usually means a program we do not yet recognise visited many of your pages. It is not a sign that anything is wrong with your website.
  • A sudden drop can follow a change to our filtering. When we start leaving out more automated visits, your figures can fall below what you saw before, and the new, lower figures are the more accurate ones.
  • Figures from a statistics tool you added yourself may differ from these, because each tool decides for itself what counts as a visit.

For more detail than these tables give, see Add Statcounter or Another Statistics Tool to Your Website.

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